Guest Services

Guest Services Kiosk

Everything you need, at your service

While visiting CrossIron Mills, stop by the Guest Services Centre located in the Ranch Neighbourhood for any of the following services:

Our friendly team of Guest Service Professionals are here to help!

Little Fossil Fun Zone

Visit the Fossil neighbourhood to experience our dinosaur themed children's play area with an interactive floor mat. Hours of operation are as follows:

Monday - Saturday: 10am - 8pm

Sunday - 11am - 5pm

Closed between 3:00pm - 3:30pm for cleaning

*Play park sponsored by Qualico Communities

FOSSIL FINDERS KIDS CLUB

CALLING ALL T-REXES AND PTERODACTYLS TO JOIN THE FOSSIL FINDERS KIDS CLUB!

The Fossil Finders Kids Club is a free loyalty program for children ages three to ten. Members of the club receive great discounts at retailers throughout the mall and are invited to participate in the Fossil Finder events held four times a year!

Information on the program, participating retailers and how to sign up can be found at Guest Services or the Little Fossil Fun Zone.

Ticketmaster

Ticketmaster outlet services are now available at our Guest Services Kiosk located in the Ranch Spine.

Lost & Found

For all lost or found items, please visit our Security Office located in the Happy Trails Food Court. Our Security department can be reached at (403) 984-6828.

Nursing Room

A beautiful Mother's Room is available in the women's washroom in the Food Court, complete with a television and comfortable chairs for nursing.  

Walking Program


CrossIron Mills offers a free Walking Program that provides a safe, indoor opportunity for people to be more active through walking. Health education sessions are offered on the first Tuesday of every month with the Highland PCNs Kinesiologist.

Registration is on Tuesday’s from 8:00 – 8:30 AM at the Fire Court (Near Entrance #2) or online at www.uwalk.ca and join the HPCN CrossIron Mills Walking Program. We are open for walking at 7am. 

For more information, please contact the Highland Primary Care Network at  587-287-1727.