Services

How may we help you?


You are everything to us!

Be our guest. No, really, we mean it.

CrossIron Mills is definitely built to impress our guests – big time. But sometimes, it’s the little things that count the most.

Our guests – that means you – are everything to us. We want you to feel taken care of. Need proof? Stop by the Guest Services Centre located in the Ranch Neighbourhood for any of the following services:

  • Information Services
  • CrossIron Mills Gift Cards
  • Complimentary Motorized Scooters & Wheelchairs
  • Tourism Attraction Brochures & Information
  • Complimentary portable phone chargers

Have questions about other ways that Guest Services can help you? Just ask! Our friendly team is here to make your experience the best it can possibly be.

Lost & Found

Don’t give up on that lost package, set of keys, or cell phone just yet! For lost and found items, visit our Security Office (located by the Food Hall entrance), or call Security at (403) 984-6828.

Taxi Service

Preferred CrossIron Mills Taxi provider:

Taxi phones are available at the Food Hall, Entry 5 & Entry 2. Download the Cowboy Taxi app for electronic bookings or visit the Guest Services desk to book using the available iPad.  

Walk it off, people

Did you know CrossIron Mills has 1.5 kilometers of exceptional indoor space? We thought we’d put all that hallway to work for the health of our community!

The CrossIron Mills Walking Program provides a safe, indoor opportunity for walking in a warm, safe and lively environment. Best of all, it’s completely free! In partnership with the Highland Primary Care Network (HPCN), a monthly Health Education Session will be held on-site the first Tuesday of every month with the HPCN's Kinesiologist.

Registration is available every Tuesday from 8:00 – 8:30 AM at the Fire Court (near entrance #2). All new members will receive a participant bag that includes a free pedometer.

Join the HPCN CrossIron Mills Walking Program today and get moving! We are open for walking at 7am.

HPCN Thank you video