Code of Conduct

In order to enhance each guest’s shopping experience, we ask that all shoppers observe the following Rules of Enjoyment:

Shoes and proper attire required
Proper behaviour is required. No canvassing, solicitation or loitering please
Engaging in any unlawful activity or behavior is not permitted
Sporting equipment such as bicycles, skateboards, rollerblades, etc. may not be used within the facility
We are a non-smoking facility
To participate in any promotions, contests, sweepstakes, or giveaways conducted by CrossIron Mills, participants must have reached the age of majority in their province or territory of residence at the time of entry. CrossIron Mills reserves the right to verify the age and identity of all participants. Participants may be required to provide valid government-issued identification as proof of age before being awarded any prize or promotional benefit.
The consumption of cannabis by any means (including smoking and vaping) is not permitted anywhere on the property, both inside and outdoors
Please be advised that surveillance equipment is on-site and activities may be monitored
To allow us to better serve our guests, Anonymous Video Analytics, traffic and device count technologies are used in this property. To ensure your privacy, such technologies are used to collect aggregated data and do not record or store images that identify individuals. For more information, please refer to our Privacy Policy.

We hope that you enjoy your visit and thank you for your continued patronage.

Pet Policy

Due to health regulations, no animals are permitted within the mall with the exception of licensed service animals.